Property Management

Whether we are managing your house because it is an investment property or because it is your home to which you intend to return, our responsibilities remain the same. We will exercise our best judgment and efforts to insure that your property is properly maintained, that your tenants are treated fairly and that your tenants live up to their obligations to you. We also work hard to insure that we are responsive to your needs and requests and that we provide timely and thorough communications of all relevant information concerning your property. Finally, we will never forget that we are responsible for the financial stability of your investment.

If we agree to manage your property, it is important for you to understand that we have high expectations of you, the owner, just as we have high expectations of ourselves and our tenants. We will expect you to be willing to let us maintain the property to the high standards that enable us to maintain our reputation as providing high quality housing and outstanding service at reasonable rates. If we all consistently meet our mutual obligations, you will eventually benefit from higher rental income, lower maintenance bills, and a lower vacancy rate.

According to a survey by the National Association of Realtors, 87% of all consumers begin their housing search on the Internet.. This trend is continuing to accelerate and we have positioned Schoolcraft Realty to fully exploit this trend for your benefit. When you ask for our help, we will literally flood the Internet wit information about your property. Potential tenants who are relocating to our area can find your house from anywhere in the world. Click here to see a list of many of the Internet sites where we may post information about your property.

Here are some of the ways we approach our responsibilities to you:

Annual Reviews

• Each year we will visit your property and do a walk through inspection to identify items which need to be repaired.
• We will also do a competitive market analysis to insure that your monthly rent is in line with current market conditions.

Comprehensive Tenant Screening

• Our four point screening process includes a credit history check, a rental history check, a criminal history check and an employment verification.
• Every tenant is charged an application fee which is used to pay the cost of these background checks.
• This process is designed to provide you with the highest returns on your investment by having the right kind of tenants in your property.

Loaner ACs/Heaters

• One of the unique services provided by Schoolcraft Realty is the availability of loaner air conditioners and heaters for use during extreme temperatures when the ac/unites or heaters cannot be fixed in a short period of time.
• This is done at our expense to provide an enhanced tenant experience which ultimately results in a better reputation and top tier rental prices for the properties we manage.

Prompt Make Ready

• As soon as we receive notice that a tenant is vacating, we go to work.
• We arrange a pre-move-out inspection so that we can get an early understanding of what repairs and upgrades will be necessary.
• We then make sure that our contractors are ready to start on their respective tasks as soon as the property is available using our custom software program to help with our scheduling and tracking of all make-ready tasks.

Competitive Bids

• We generally request bids from two or three different contractors for jobs such as painting and flooring.
• We always insure that you are getting the best possible work at the most reasonable price available.

Electronic Fund Transfer

• Thereâ??s a lot of truth to the old adage that â??time is moneyâ??.
• We have arranged with our bank to provide electronic funds to transfer to you on your request.
• We encourage our tenants to set up payment of their rent through electronic transfers.

On Staff Licensed Insurance Adjusters

• Our on staff licensed insurance adjusters recognize when a loss may be covered by insurance and then they facilitate the processing of your insurance claims.
• We have had tremendous success recovering the cost of repairs for owners.

On Staff Design Consultant

• Our consultant will help with decisions on upgrades and enhancements which would maximize the potential rent income.
• Even the smallest changes and enhancements can make major differences in how quickly your property rents and how much rent tenants are willing to pay.